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Help Desk Software That Fits Your Local SEO Needs

Your help desk should be an incredible machine quickly responding to your worried clients and stressed employees. The alternative is a service that just ends up frustrating customers more and puts a ton of more stress on your teams. Of course, we go with option A.

When you prioritize reactive customer support it can earn you goodwill with your customers and help you form productive partnerships with them, and the basic element of excellent customer support is responding and resolving customer issues. 

The Best In All In One Customer Service CRM

You need a full-blown customer relationship management (CRM) tool to go along with your help desk software, Hubspot is a choice you won’t regret. its free plan is excellent, and its paid plans offer a suite of amazing features you can use in the further improvement of your support system.

Other features such as tasks and activities are also available 

The Best For Fast-Growth Businesses

Zoho Desk provides business tools to businesses of all sizes and in every imaginable industry. It’s important to know that all features are not included in the lower-tiered plans.

So, before choosing one make sure you look through each plan and its features before choosing. Also, keep in mind that you may have to upgrade your plan in order to get what you need.

The Best When It Comes To Small To Medium Size Businesses

When manual email and social media customer service become too much for your team to manage once, Freshdesk is a great way to make the burden lighter. You’re able to access countless support features, including:

  • Multi-channel team inbox, 
  • Agent collision detection, 
  • Custom ticket statuses, 
  • Scenario automation, 
  • Canned responses, 
  • Shared ownership 
  • Huddles and Linked tickets. 

The Best For IT Service Management

Both Freshdesk and Freshservice are great IT management tools to use, however, there’s a difference between the two. Freshdesk provides help to your external customers and Freshservice provides help to your in-house team support such as your employees. This is where Freshservice comes in handy, it offers everything you need, including:

  • Multi-channel support, 
  • Hardware and software records, 
  • Contract management, 
  • A top-rated mobile app for iOS and Android. 

You also get access to features such as: 

  • A user-friendly service catalog, 
  • Internal contextual collaboration, 
  • Lifecycle management etc.

The Best For Mobile And Field Support Teams

Happyfox is a software designed for field service to help you track agents, schedule their work, and leverage communications with a mobile interface that’s fully featured for use when on the move. 

Happyfox doesn’t display its pricing details online. But however, they do offer standard per agent pricing and special packages for agents that are unlimited and keep making it suitable for field service teams of all sizes.

The Most Affordable Helpdesk Software

Cayzu is very straightforward to use if you’re looking for a budget-friendly and simple app that gets things done. It’s not one of the most feature-rich options, however, you sacrifice some of the advanced features for a pocket-friendly and affordable price. 

It gives you access to all the essential features you might need, such as: 

  • Email Ticket creation, 
  • Multi-language support, 
  • Canned Responses, 
  • Knowledge base capabilities, etc.

You can upgrade to one of the higher plans if this one doesn’t work for you, but for a standard option, this is the best. It’s good to always remember that you’re the expert on your needs.

More About Our Local SEO

Following the advice on our local SEO, is a way to make sure that your content reaches the right audience and in return helping your business to show up in search results. If you’re a new business struggling to have your presence noticed, our local SEO is the best option to help you serve your potential buyers and increase your presence with your audience. 

Our local SEO has plans that are structured with years of experience in helping people build their online presence. Don’t delay, call us today we’re happy to answer your calls, have your presence seen, and get that traffic to your site.